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Old 19-12-2006, 10:38   #8
Mike RB
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Join Date: Jun 2006
Posts: 73
Mike RB is an unknown quantity at this point
Re: Very unhappy. On verge of cancelling all my services

Quote:
Originally Posted by sollp View Post
As usual another poor installation, the return path, by going on what you described has to much attenuation,(and possibly there is another reason) you have probably got splitters coming off splitters. This is the problem when services are installed at different times. instead of reconfiguring the installation, by this i mean the wiring, extra splitters are put in when they could in most cases be left out of the install.

Also the installer will not have checked levels when doing this and adjusted them accordingly. This inconjunction with a possible fault in the network combines for a poor service.
Do you mean splitters off splitters in the street? I guess I have to have one as I have a cable modem and cable TV.

I guess I will have to wait and see what happens on friday. Does it mean anything to anyone that if I remove the splitter inside the house, the problem disapears?

I'd like to 'help' the engineer as much as possible as ideally I'd like to keep the cable services as they are very good, but will not keep them if they are going to now be unreliable.
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