Quote:
Originally Posted by SOSAGES
well i fail to see how anyone can help - u have an engineer booked - take the day off work and make sure he fixes it, its how the system works and what the rest of the world has to do 
if ur that unhappy cancel plenty of choice of services to get if ur not happy with ntl. |
Thanks for your help.
The point is, I have had someone wait in ALREADY. It's not my fault they have failed to fix the problem. It's not right I should keep waiting in when they seem unable to fix the problem.
The problem is confirmed as an outside problem, yet they insist I have to wait in.
I was hoping an employee might be be able to see if an engineer can check signal etc from outside to save someone waiting in again. I wouldn't mind if I knew they would fix it this time, but I'm not sure they will fix it!!