Quote:
Originally Posted by Paul
I would get back onto CS/ TS and ask for a supervisor as your install is no way near to being done properly. As it stands both lines are at risk as teh box is open to the elements.
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We've been trying for the past 5 weeks to get it sorted out, but no one on the NTL CS will listen and when they do they say they've sent a form to the Techincal Manager who was supposed to call back, but all he's done is come out once and told us that someone was going to come out on the 17th December but no one turned up which I can understand as that was a sunday.
My neighbour phoned up today and after spending 30 minutes on the phone with CS he was told "what do you exspect me to do, I cant get down to you on a bus to fix it !!", but he replied "This just makes me feel like cancelling it all" so she replied with "OK, I can put you through to the cancellation department"
I just can't believe they're being like this at the moment.