[crazytalk]

Well, Where to start,Basically im trying to order NTL services to my new flat. Now when i tried to sign up online my house number didn't come up under the postcode but next doors did.

So i rang NTL customer services up on Thursday 7th Dec ,They said yes you can get ntl in your flat no problem only for them to turn round after i had given all my details and say your flat is coming up as a business address.

They said no problem i will fill a form out for you to change it to residential,I will call you back in 24hrs. I didn't get the call on the friday.So i called them at the end of the day on friday for them to say it takes 48 hours to process not 24hours like you were told. So give it another 24hrs.

Saturday comes still no call,So i rang up and spoke to somebody else for them to tell me they would fill the form out again and ring me back later that day or in the morning,Still no call.
So i rang the customer sevice number yet again,Got an arrogant young lady who told me it takes 2 weeks to complete the form not 24hours.

Can somebody please tell me how long it does take to add an address to the system? I've been waitng since last thursday, So basically i will have to wait 2 weeks to find out if i can get ntl or not and the another X amount of weeks for them to come and install it.

The CATV grate is right outside the front door so they can't tell me i can't recieve services.

Thanks