Quote:
Originally Posted by Mechanicus
Well, I've written out a polite, formal letter to Demon, describing the situation and asking if anything can be done to help.
I doubt anything will happen, if they even bother to read the letter at all, but right now that's about the only option open to me.
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I'm not sure if a slower than expected speed will work as a way of getting out of a contract. I daresay that their contract doesn't stipulate that you will get the full 5.5 mb but will get up to 5.5 mb, the up to part is what they will use as their get out. I used to be with AOL and although the speed could vary I was usually getting close to what I was paying for, around the 2 mb mark.
Good luck.
Kevin