Quote:
Originally Posted by handyman
If it was a discount for paying by direct debit I think they would get away with it.
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You're probably right. They might not look as good in price comparisons though...
Fact is though, it is a DD charge, not a discount to DD payers, and £5 a month -every month-, seems excessive to me.
How the hell can you justify charging people £5 a month for choosing an alternative method of payment when they provide a service which requires an extensive hardware network, maintenance, planning, as well as billing? I don't know what the average punter pays NTL each motnh, but i suspect £5 is a significant percentage.
I pay by DD btw (always have), so it doesn't affect me at all. It just looks like daylight robbery to me, and I'd be interested to hear about the legalities of it.