Quote:
Originally Posted by Mr Angry
I am not disagreeing with anyone, I'm simply stating a fact. "Administrative charges" are "administrative charges" up to the point that they exceed the "administrative costs" whereby they become a "penalty charge".
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I've asked this before in another thread (and someone's brought this up in this one): I'd be interested in your opinion on the non-DD charges that NTL (and other companies) charge. From what you say above I conclude that, where they are deemed to exceed the actual administrative cost, they would be considered penalty charges, and therefore be illegal.
Seeing that NTL will happily apply a £5 non DD charge for a Broadband account @ £17.99 pcm (roughly 30% of the total charge), it appears to me that they either: have incredibly inefficient billing procedures, or are extracting the urine and have found a little money spinner which may turn out to be illegal.