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Re: ntl complaints procedures.
If you mean by phone then I['ve tried that. I have reported it by email and by letter, but no proper response. 10 days now and still no phone. Ntl have my mobile number and my email - they could and should contact me by now. Unless of course they really couldn't give a monkeys...!
Hope ntl shareholders are satisfied by their profits - its coming out of me having no phone.
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