and I quote
"
Important Change to your Terms and Conditions
From 1st March 2007, British Gas will be introducing a late payment charge of £5 for late-paying customers, an approach similar to that taken by many credit companies where payment is late
British Gas bill you for your energy after you have used it. Therefore, when you receive your bill we expect you to pay it promptly. While most British Gas customers pay their energy bill on time, a small proportion of our customers consistently pay late, which results in costly follow-up procedures.
If we receive payments by the "Please pay by" date shown on your bill then you won't be affected by this change.
However, after 1st March 2007, if you fail to pay your bill within 28 days of the bill date a £5 charge for late payment will be automatically added to the outstanding amount of your bill.
The £5 charge represents our additional costs when a customer has not paid a bill within 28 days of the bill date."
and so on including the usual waffle about paying by DD is the most convenient method of payment, the bold bit is my contribution about how they seem to be jumping on the bandwagon.
I am absolutely furious as I haven't had a bill from them for my electricity supply since May, they state how they expect their customers to pay promptly but when the shoe is on the other foot, they can't produce a bill promptly. I've a mind to send them a bill for a late bill production fee and see how they sodding well like it
