Cable Forum - View Single Post - [Merged] Telephone number change disaster

NTL_Victim · 13-12-2006, 10:17

Thanks for the welcome Derek- I'm really pleased that this has finally been resolved.

It took over two weeks to get the number changed (and had to endure nuisance calls throughout (the reason for the change actually)). I couldn't believe it when my old number was finally cancelled yesterday- I was greeted by a 'dead' line!

I do hope NTL fix the Customer Services situation- there's a 20+ minute wait no matter what time of the day one calls. Wow, what a stressfull 24 hours...

Finally sorted out now, thank God!

13-12-2006, 10:17	#10
NTL_Victim Inactive Join Date: Dec 2006 Posts: 10	Re: Telephone number change disaster- please help! Thanks for the welcome Derek- I'm really pleased that this has finally been resolved. It took over two weeks to get the number changed (and had to endure nuisance calls throughout (the reason for the change actually)). I couldn't believe it when my old number was finally cancelled yesterday- I was greeted by a 'dead' line! I do hope NTL fix the Customer Services situation- there's a 20+ minute wait no matter what time of the day one calls. Wow, what a stressfull 24 hours... Finally sorted out now, thank God!