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Old 13-12-2006, 08:50   #6
NTL_Victim
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Join Date: Dec 2006
Posts: 10
NTL_Victim is an unknown quantity at this point
Re: Telephone number change disaster- please help!

I still cannot get through to them- and have now wasted £8 in mobile 'phone costs!!

I called at 08:15 today, and it said that I would have to wait for up to 10 mins... 25 mins later- and I was still on hold. I have about £2 left, and need that 'phone for emergencies (as I am disabled). How can the 'phonelines be jammed so early in the morning??

Could someone PLEASE help= I have never suffered such poor service in my life- they should have changed my number yesterday, but instead cancelled the old number, and deactivated my line!

NTL won't respond to my email, and I cannot get through to them via the 'phopne- I cannot afford to call back and wait for another 20mins- I only have £2 credit left.

Again, could an NTL employee PLEASE help me out here?

Thanks.

/EDIT/

Don't worry about it- I've been on to Customer Relations, and have explained the situation to someone there.

Anyway, thanks for the replies 'quadplay'- much appreciated.

/EDIT/
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