Re: Telephone number change disaster- please help!
Okay, I see- thanks a lot for your reply. You'd think that they'd make a point of checking the line first though...
Yeah, I spoke to a UK-based CSR woman last week, and she kept apologising when looking for my details etc (on the new computer system)- she said that they were only given about 10mins training! She was really friendly and courteous...
Thanks again.
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