[tcastro]

I have ntl broadband and phone line. Phone has not worked since Dec 4th - incoming calls ring once then disappear: outgoing is just static/no dial tone. Called customer "service" number every day last week but never got through to person. Sent emails to the online customer "service", with only unhelpful automated responses to date. Have written cancelling phone account, but fully expect either no rerply or protracted nonsense. Has anyone had similar phone prob recently but got a result? Am in south east london area.