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ecksmen · 11-12-2006, 20:38

Uninstall Norton Internet Security.

When the internet stops working, what are the lights on the modem doing? There's a light on the far right labelled sync, if this is flashing or off then it would suggest something is wrong. If infact it stays on then I'd be inclined to think it's a firewall / computer issue.

Something else to think about is how do you connect your computer to the modem, I assume this is via ethernet? If it's not and it's usb then it could be a dodgy USB socket. Try using ethernet and see how that fairs.

I know a few years back USB on a k7s5a mobo kept disconnecting my modem. Rebooting the machine, or replugging in the usb cable would be the only thing to bring it backonline.

11-12-2006, 20:38	#6
ecksmen Inactive Join Date: Jun 2006 Posts: 83	Re: Ntl broadband connection problems Uninstall Norton Internet Security. When the internet stops working, what are the lights on the modem doing? There's a light on the far right labelled sync, if this is flashing or off then it would suggest something is wrong. If infact it stays on then I'd be inclined to think it's a firewall / computer issue. Something else to think about is how do you connect your computer to the modem, I assume this is via ethernet? If it's not and it's usb then it could be a dodgy USB socket. Try using ethernet and see how that fairs. I know a few years back USB on a k7s5a mobo kept disconnecting my modem. Rebooting the machine, or replugging in the usb cable would be the only thing to bring it backonline.