Jon, you are 100% right....I would like to know how much of a percentage of NTL customers are really suffering slow speeds, say they got the 10meg but only getting something like 1 meg and then where they are based.
I've since day1 that NTL came with 10 meg never been below 9meg

but then that might be lucky.
also with all people saying ADSL is better...dream on..only if your living in the exchange itself then you get good speed after 500meters then you are already stuck on say 3meg outta the 8 you should get.