Quote:
Originally Posted by cherylsmith1982
Tried to ring NTL again but after waiting 27 minutes, i got fed up. Dont see why I should have to fork out 5p a minute to get something that isnt my fault sorted.
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First, fault reporting is free (just dial 151).
Second, as said earlier, you could end up with a hefty bill if the emergency services are called out.
Also, bear in mind that while it *is* up to NTL to fix it, they may not be aware there is a problem. If they aren't aware there is a problem, they definately will not fix it.