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Magwych · 10-12-2006, 14:41

Kenseaton,
cant see where you are, but in the Ashford, KENT region we have had an outage since Wednesday/Thjursday nonring. First off it was just no broadband, then last night the TV also went with the exact same symptoms you describe.
At midday on Friday I was told the broadband woul dbe back in 3 hours, FRiday night I was told it would be back in the morning. Midday Saturday I was told it would be back by 2 p.m. Sunday - guess what ? no TV , no broadband.
Rather than get stressed out with a woefullly useless, yet better than it was before customer services line, I would suggest getting as much information on Sky and other service providers in your area. NTL clearly are not in a posiiton tp provide a reliable service; nor provide timely repairs.

We shoud stop taking this lyning down and do some thing positive like dumping NTL in favour of another rovider. They be just as useless, but it gets the message accross to NTL that unless they resolve their issues of poor reliability and ineffective repairs they will lose their customer base to the Murdoch empire.

10-12-2006, 14:41	#7
Magwych Inactive Join Date: Dec 2006 Posts: 1	Re: Lost ntl TV signal Kenseaton, cant see where you are, but in the Ashford, KENT region we have had an outage since Wednesday/Thjursday nonring. First off it was just no broadband, then last night the TV also went with the exact same symptoms you describe. At midday on Friday I was told the broadband woul dbe back in 3 hours, FRiday night I was told it would be back in the morning. Midday Saturday I was told it would be back by 2 p.m. Sunday - guess what ? no TV , no broadband. Rather than get stressed out with a woefullly useless, yet better than it was before customer services line, I would suggest getting as much information on Sky and other service providers in your area. NTL clearly are not in a posiiton tp provide a reliable service; nor provide timely repairs. We shoud stop taking this lyning down and do some thing positive like dumping NTL in favour of another rovider. They be just as useless, but it gets the message accross to NTL that unless they resolve their issues of poor reliability and ineffective repairs they will lose their customer base to the Murdoch empire.