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Paul K · 09-12-2006, 15:22

Are you using the original user name and password that was set up for the account and not a user name and password created since? Should be the name on the bill.

09-12-2006, 15:22	#2
Paul K Inactive Join Date: Jun 2003 Location: Essex innit Age: 52 Services: Sky HD + 16Mb ADSL BT Telephone Posts: 15,735	Re: upgrading to 10meg Are you using the original user name and password that was set up for the account and not a user name and password created since? Should be the name on the bill.