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Mechanicus · 09-12-2006, 12:00

Well, it could also be a sound issue.
Two of the 3 times I've phoned ntl, the CS has asked me to try muting the box, and and telly, and to try turning the sound down on the TV/STB.

It sounds like they have a bit of a common occurance.

The other thing is, the Techie who replaced my old box (which I would gladly have back now!) used the same mains plug. I wonder if that could be anything.

Either way, it definately sounds dodgy, and I will be on the phone as soon as he walks out the door if he doesn't replace it.

09-12-2006, 12:00	#10
Mechanicus Inactive Join Date: Dec 2006 Age: 42 Posts: 277	Re: Phase 2/3/Better? Well, it could also be a sound issue. Two of the 3 times I've phoned ntl, the CS has asked me to try muting the box, and and telly, and to try turning the sound down on the TV/STB. It sounds like they have a bit of a common occurance. The other thing is, the Techie who replaced my old box (which I would gladly have back now!) used the same mains plug. I wonder if that could be anything. Either way, it definately sounds dodgy, and I will be on the phone as soon as he walks out the door if he doesn't replace it.