Thread: Trying to report a fault
View Single Post
Old 08-12-2006, 15:02   #6
lostandconfused
Inactive
 
Join Date: Aug 2006
Location: swansea
Age: 42
Services: 2 X V+ XL TV XL BB XL Telco
Posts: 1,703
lostandconfused has reached the bronze age
lostandconfused has reached the bronze agelostandconfused has reached the bronze agelostandconfused has reached the bronze agelostandconfused has reached the bronze agelostandconfused has reached the bronze agelostandconfused has reached the bronze agelostandconfused has reached the bronze agelostandconfused has reached the bronze agelostandconfused has reached the bronze age
Re: Trying to report a fault
the faults queue was massive yesterday and the day before, not sure why, but it will cut you off if the lines are maxed out ie there is no more room to put you on hold,
the reason it probably took her 10 minutes to get into your account, there is a new billing system most people have had very little training, some none, so unfortunatly you are going to have to be patient for the time being
lostandconfused is offline   Reply With Quote