Quote:
Originally Posted by robule
The lady didn't tell me I had to send any money.
It occurs to me now that I didn't provide a contact e-mail or phone number in the letter, but maybe they could have sourced those details from somewhere ?
So can I get the details that I want if I send a tenner?
Maybe I'd better start again...
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You need to state that you are making the request (a Subject Access Request) under the terms of the Data Protection Act 1998. Advise them that you have enclosed a cheque (or PO) for £10.00 as the statutory fee in respect of same and that you would appreciate their timely compliance with the aforementioned Act.
As for your contact details - NTL staff may be many things but mindreaders they are not.
Address your letter (recorded delivery) to:
The Data Controller
NTL Group Limited
NTL House
Bartley wood Business Park
Hook
Hampshire
RG27 9UP