Cable Forum - View Single Post - Cancelling broadband

pmd · 07-12-2006, 16:20

I will be moving out of my flat in mid February next year. I would like to keep my broadband service until the last moment, ideally having the service stopped shortly after I move.

I have an ntl:100 modem (I think), which I've had for maybe 4 years. I don't think I paid for it, I think it was 'free' with the broadband connection.

Do I have to return the modem to ntl - or rather - do I have to sit around and wait for someone to collect it? This will obviously be difficult or impossible to do after I've left the flat!

I know that the set-top-box for the Digital TV is owned by ntl, I'll get that cancelled a week or so before I go, but I'm unsure about the cable modem.

Any tips/timeframes for cancelling ntl services other than giving them one months written notice?

Thanks.

07-12-2006, 16:20	#1
pmd Inactive Join Date: Jun 2004 Location: Cambridge, UK Posts: 18	Cancelling broadband - returning the modem? I will be moving out of my flat in mid February next year. I would like to keep my broadband service until the last moment, ideally having the service stopped shortly after I move. I have an ntl:100 modem (I think), which I've had for maybe 4 years. I don't think I paid for it, I think it was 'free' with the broadband connection. Do I have to return the modem to ntl - or rather - do I have to sit around and wait for someone to collect it? This will obviously be difficult or impossible to do after I've left the flat! I know that the set-top-box for the Digital TV is owned by ntl, I'll get that cancelled a week or so before I go, but I'm unsure about the cable modem. Any tips/timeframes for cancelling ntl services other than giving them one months written notice? Thanks.