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Rainman1 · 06-12-2006, 15:13

This has been going on for over a month now. How this can be anything like acceptible service is anyones guess.

I've been running my new BT Business Broadband (8Mb) on a different machine, alongside my NTL 10Mb service for just a couple of days. I still get poor performance and spurious VPN disconnects, etc on my NTL connection. BT is absolutely fine.

I had some issues getting my new BT kit running initially, but the support number I called was manned by a very friendly and knowledgable individual who knew where the problem was and put it right straight away. No long waits in a silly queueing system to speak to someone in Bangalore with nothing more than a scripted response. I was suitably impressed and I am now going to give NTL the elbow .... If I can get through !

Good ridance !

Phil

06-12-2006, 15:13	#75
Rainman1 Inactive Join Date: Nov 2006 Posts: 5	Re: Slow In Watford Area This has been going on for over a month now. How this can be anything like acceptible service is anyones guess. I've been running my new BT Business Broadband (8Mb) on a different machine, alongside my NTL 10Mb service for just a couple of days. I still get poor performance and spurious VPN disconnects, etc on my NTL connection. BT is absolutely fine. I had some issues getting my new BT kit running initially, but the support number I called was manned by a very friendly and knowledgable individual who knew where the problem was and put it right straight away. No long waits in a silly queueing system to speak to someone in Bangalore with nothing more than a scripted response. I was suitably impressed and I am now going to give NTL the elbow .... If I can get through ! Good ridance ! Phil