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Presumably when you connected the router to the STB you had powered off the STB first.
Have you registered the router with ntl's servers? the router will be seen as a new computer on that STB. When first connecting you should get taken to the registration page to put in the details given to the user when they first applied for broadband - there should be a letter somewhere with a password. If the browser doesn't redirect automatically try typing "start.ntl"