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Old 05-12-2006, 11:50   #13
Boaz
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Join Date: Sep 2005
Location: Wales
Posts: 280
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Re: How much a minute for this support line?

Quote:
Originally Posted by Aragorn View Post
If it works on webmail, what doesn't work - Outlook Exp, Thunderbird?
When you put in the username in an email client, such as OE, you need to leave off the @ntlworld.com, eg for email "king.aragorn@ntlworld.com", username = king.aragorn
Apologies if you already know this!
Yeah "sighs", I have tried it all ways.

Before I called ntl: I could sign into my account at ntlworld.com fine but I could not sign into the webmail at the ntlworld.com homepage.

Now after: I can not sign into my ntlworld.com account on the homepage.

Fair do's to the tech who did get me to configure the account through my outlook express which I knew how to do that but I am getting the yellow error.

Maybe I just have to wait a while like he said.
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