Quote:
Originally Posted by arcamalpha2004
Rob, are they going to offer you 20mb at the same price as 10mb?
You say they have upgraded your current speed to 10mb for free for three months? so assuming after three months when " they increase " your speed to 20 mb will it be at the same full cost at present for 10mb? because I suspect a cs member is getting a pat on the back for selling a 20mb connection, could be wrong 
|
dont really get what your saying, I phoned up saying i wanted to leave, they said we will give you £17.50 off per month for 6 months plus upgrade you to 10mb for free for 3 months. (yes please, i was not really leaving in the first place)
the way i see it is after 3 months i ring again and do the same again or get put back to 4mb (which the guy at ntl said would be 10meg in january)
so how have they sold a 20mb connection?
I'm never going to pay £35 per month for BB as there is no need to, and i guess thats what 20mb will cost.
I'm chuffed to bits with 4MB to be honest, as i always have full speed any time 24/7, just hope it stays that way. I think its down to the fact no one uses ntl where i live for some reason, i live in a block with 8 flats all of which have cable up to there lounge window, mine is the only one with the cable un coiled and fitted. i have looked at the back of the other 3 blocks of flats and there is 2 other people with it fitted. so out of 32 flats that can have ntl there is only 3 using it! and we have a ntl green street box out side the first block, is that just for us? or will lots of streets be on it?
the other lucky thing is the bt phone exchange is 50 meters away on other side of road, so if i want to leave ever i should be able to get a good contection there to