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luckylukz · 02-12-2006, 14:33

Well to put things in to context i was with AOL for a year on 2mb connection.

Then recently moved to upto 8mb

I was getting about 5mb so was happy until recently my bt line has been downgraded? and all i can receive is 512kb.

I contacted AOL and said that they can only downgrade me to a 1mb package.

I stated that i wanted to cancel and they said it is not possible! I want to move to cable as i have heard it is hard to get BT to do anything about my problem.

Please help me battle it out on the phone with AOL. Help me state law and get things moving.

02-12-2006, 14:33	#1
luckylukz Inactive Join Date: Nov 2006 Posts: 2	Contract Help! Well to put things in to context i was with AOL for a year on 2mb connection. Then recently moved to upto 8mb I was getting about 5mb so was happy until recently my bt line has been downgraded? and all i can receive is 512kb. I contacted AOL and said that they can only downgrade me to a 1mb package. I stated that i wanted to cancel and they said it is not possible! I want to move to cable as i have heard it is hard to get BT to do anything about my problem. Please help me battle it out on the phone with AOL. Help me state law and get things moving.