lol.
I like replying to it so it keeps current and any potential ntl customers can see what they may be in for. They don't exactly highlight their poor after-sales service in their ad's so I like to think I'm doing it for them. I also like to think the loss in sales (of people I'm educating about ntl) will cost them far more than they've cost me.
I noticed they've made two more errors on my invoice as well.
1) They've charged me for 'Talk Unlimited', which was given to me "free-for-a-year" as part-compensation for some of the problems I'd endured earlier in the year.
And
2) They've charged me for the t.v. line rental that's been dis-connected.
I hear there's a re-pull crew due today.
Nobody has arranged it with me, I just found out from complainaing about my bill yesterday.
Hands up, everyone who thinks they'll show up
this time.......
ntl - Up there with all of our other great comedy teams.
lolol