Well this is just it. The installers don't tell you the CD is only used for USB. The guy said you use one or the other.
When you say 'NTL haven't got your modem setup properly' what do you mean by that exactly? The installers basically left as soon as they saw the sync light remain solid.
I go through the web based registration (
https://autoreg.autoregister.net/), its talking to my modem just fine. But once I get to a certain point, I receive:
Error Activating Cable Modem Account
Unable to activate the Cable Modem account, and reported Unable to register your cable modem until the order has been completed. If you need further help, please contact our customer support (0845 650 0121).
---------- Post added at 20:30 ---------- Previous post was at 19:04 ----------
Well what a f*cking bunch of numpties! About 5 phone calls later, I'm finally connected!
The order obviously hadn't been closed off and until I got through to an Indian who knew what the f*ck was going on, I was being told bull**** after bull**** for excuses.
Now I just need to figure out how to look at my modems stats to see what speed I'm syncing at.
Apologies for the foul language, but they really make things so damned frustrating
