Quote:
Originally Posted by Mr Angry
One such example of a penalty charge is the recently introduced "£10.00 late payment fee" (by its very own title a penalty) from a certain company.
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I recently had 1 of those, as they don't do that payment arrangement thing anymore.

A good & wise friend suggested I speak to their "please don't leave us" department [my term, not his - I forget what he said they're called], but for the most part I'm relatively happy with NTL [aside from their not allowing the use of 3rd-party decoders, even though I wouldn't be getting any channels I shouldn't be

], so don't want to risk them calling my bluff.
As for my bank [LTSB] & CC [Capital One], mostly I manage the accounts fairly well, though maybe a couple of times [for each] I've gone over my limit & incurred a charge, but I've always paid enough in within a few days to get back within my limit, so I don't think it'd be worth the hassle. If I stood to gain more back, then I'd probably go for it. I should also point out that this is a personal choice & don't want to discourage those who are owed way more. The only thing I wish was less is the interest on the CC, but that gets less [in amount, not %] if I pay it off, which I'm trying to do, though when I do have enough paid off there are things I need to buy again, thus back to square 1. Oh well.
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p.s. great thread guys, keep up the great work.

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