you mean have i called tech support in india on my mobile phone which costs £5-10 a time? no i havent, and lets face it, if it is congestion, they aint gonna do anything based on what i or most other customers say about it.
Other issues that are present are i play games, second reason i use my internet and since i can browse websites without issues NTL india will just tell me/us that NTL doesnt support gaming online.
Suppose we could argue that our download speeds are incorrect but either way, until alot of customers leave NTL or NTL upgrade the network in our area i cant see a solution to this problem.
I remember reading somewhere that they only upgraded the capacity in feb in lincoln.
Sorry for all the doom and gloom but this is NTL were talking about, they must think thier problems will just sort themselves out, either that or cheating/limiting other use.. i mean 'traffic shaping' is the only solution.