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Rainman1 · 22-11-2006, 17:19

I've had enough now.

It's been slow all week. My VPN connection to my office is unreliable, skype is terrible and disconnects, MMORPG's are slow and disconnect.

This also occured a couple of weeks back.

I called the NTL Broadband support number and all I get is some indian guy who is determined that I need to reset my cable model, then my router, and then all of my PCs. Then, I have to disconnect my router and connect directly into the cable modem. They won't escalate anything unless you do all of this, even though you explain that you can connect but the latency is incredibly slow.

I've now ordered my BT Business Broadband. It's only upto 8mb, but it works out the same cost of NTL 10Mb and hopefully I'll get a better quality circuit. As soon as BT upgrade my line next week, NTL are history.

Regards,

Phil

22-11-2006, 17:19	#12
Rainman1 Inactive Join Date: Nov 2006 Posts: 5	Re: Slow In Watford Area I've had enough now. It's been slow all week. My VPN connection to my office is unreliable, skype is terrible and disconnects, MMORPG's are slow and disconnect. This also occured a couple of weeks back. I called the NTL Broadband support number and all I get is some indian guy who is determined that I need to reset my cable model, then my router, and then all of my PCs. Then, I have to disconnect my router and connect directly into the cable modem. They won't escalate anything unless you do all of this, even though you explain that you can connect but the latency is incredibly slow. I've now ordered my BT Business Broadband. It's only upto 8mb, but it works out the same cost of NTL 10Mb and hopefully I'll get a better quality circuit. As soon as BT upgrade my line next week, NTL are history. Regards, Phil