Erm up to 16Mb, how close are you to the exchange? Have you got a quote for an extension to be added or is it being done as part of the install? ADSL based speeds are governed by the quality of your line, the equipment on your line, how far you are from yoru exchange, the quality of equipment in your exchange...... well you see what I mean. There is no guarantee of 16Mb, just a speed up to 16Mb
