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Old 21-11-2006, 22:28   #824
otguk
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Join Date: Apr 2005
Location: Norwich
Services: SuperHub upto 50Mbps, TiVo, x2 HD boxes, Phone @£105 per month.
Posts: 143
otguk is an unknown quantity at this point
Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by bpshen View Post
I've just signed up to NTL, mainly because analogue TVreception is getting worse and currently there is no terrestrial freeview transmission in this area.

NTL were due to install tomorrow and I've just had a call (4:00PM on the day before) to say 'unfortunately we can't install tomorrow as we've just realised it's a 2 man job'. WTF?! As if they don't know it already!! They are now due on 29th Nov. I'll post then as to how that goes.
WTF, tell them to sling there hook. Your not even a customer(there is a cooling of period? Or is that the plan, install everything after the cooling of period is up and then you cant cancel!) and they are treating you like... well, goto sky, move house anything but ntl, if they treat you like this b4 you get there service your going to get well done l8r on.
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