The only £15 package I'm aware of, unless you're rounding up, is the classic Freedom package and 30 days notice is required for cancellation. If you called to cancel partway into a billing month but before the previous months payment had been taken (bearing in mind that if you pay by Direct Debit then the payment takes 14 working days to process after the actual billing date on the system) then it is concevable that three further payments would be due since the classic package is billed in arrears and not pro-rated:
Quote:
Telephone Elements of ntl Freedom Packages/Freedom Classic:
Subscription includes up to £15 worth of calls per month. Freedom Classic subscription charges are applied in full each month and cannot be pro-rated or refunded in the event of termination, upgrade or downgrade of services part way through a month.
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http://secure.ntlfreedom.com/htmlfil...t_you_need.htm