[buba3d]

I rarely vent ny anger at ntl tech guys but this took the biscuit, the tech guy came up this morning to fix my brothers samsung box in the next room, after 10 mins (i knew what the problem was, they stoped the smart card) Smart card wasn't registerd even though it was, anyways to cut a long story short the guy came into my room and took out the smart card when i clearly told him i was recording a tv show, he just ignored me and then casualy walked into the living room where the tv drive is, he said whats this and i explained what it was and he said he's never seen one before
low and behold he started messing about with the diagnostics and then had the gull to say he's never been trained to install them, 20 mins later after he left...........THE BOX FROZED UP.

very angry indeed