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Old 17-11-2006, 06:40   #1
telecom69
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Join Date: Sep 2005
Location: West Midlands
Services: Virgin 10Mb XL TV package t/w phone Virgin+ box Virgin basic box
Posts: 132
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Just how good are Telewest phone engineers?

My Daughter has now been without a phone (no dial tone) for 10 days, it took 6 days for the engineer to attend then after working on it till 10.30 at night still no dial tone ....
DAY 2 Still no dial tone and no communication from engineer at all to explain why not .....

DAY 3 Still no dial tone,phoned to ask why and told engineer would visit first thing in the morning,she waited in but no engineer called,this was then changed to PM visit,engineer eventually arrived but after yet another day there is still no dial tone

Day 4 still waiting

I would have thought this might have been a relativelly easy enough fault to clear since her broadband and cable TV are working OK,anyone else suffered similar problems ?? They have now been working on this fault for 4 days with no success ...
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