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RAJ · 16-11-2006, 15:49

I' have actually been giving some updates on this problem as we 've been working it on this thread http://www.cableforum.co.uk/board/sh...php?t=33603560

It was a very large outage, one of the biggest I've had to deal with, a little over 100,000 customers.
It should all now be ok again. All in all I think we did pretty well to recover the network and return service within 36 hours give or take.

I can assure you that we now have some very tired and exhausted net techs and nmc staff.

Anyone who still has a fault should ring csrs as normal as it is now probably unrelated.

16-11-2006, 15:49	#14
RAJ Inactive Join Date: Aug 2003 Location: Abbeywood Age: 55 Posts: 46	Re: RM14 Phones Down I' have actually been giving some updates on this problem as we 've been working it on this thread http://www.cableforum.co.uk/board/sh...php?t=33603560 It was a very large outage, one of the biggest I've had to deal with, a little over 100,000 customers. It should all now be ok again. All in all I think we did pretty well to recover the network and return service within 36 hours give or take. I can assure you that we now have some very tired and exhausted net techs and nmc staff. Anyone who still has a fault should ring csrs as normal as it is now probably unrelated.