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Tinky · 13-11-2006, 10:43

I had so much trouble with my ISP (V21 formerly Fast4, now Biscit) that I decided to cancel my direct debits in October. I also sent a letter confirming this to them by recorded delivery. My phone bill shows I made over 40 calls to them but never got through to speak to anyone (their calls are automated). No one has phoned me back. I have also sent 4 emails to various departments. I still have internet access (sometimes), but I don't know how long before they twig I am not paying. I wan't to switch to another ISP, how do I get my MAC code when they are not responding. If I instructed a different ISP would they be able to get it and have it removed? I just don't know what to do for the best. I don't want to be without the internet. Any advice please?

13-11-2006, 10:43	#1
Tinky To err is human Join Date: May 2006 Location: Cornwall Age: 82 Services: yearly MOT Posts: 7,491	MAC Codes I had so much trouble with my ISP (V21 formerly Fast4, now Biscit) that I decided to cancel my direct debits in October. I also sent a letter confirming this to them by recorded delivery. My phone bill shows I made over 40 calls to them but never got through to speak to anyone (their calls are automated). No one has phoned me back. I have also sent 4 emails to various departments. I still have internet access (sometimes), but I don't know how long before they twig I am not paying. I wan't to switch to another ISP, how do I get my MAC code when they are not responding. If I instructed a different ISP would they be able to get it and have it removed? I just don't know what to do for the best. I don't want to be without the internet. Any advice please?