Quote:
Originally Posted by Felinix_Devotion
I would pop to your local Citizens advice and grab any last minute tips 
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We've already had loads of stuff from the CAB, but cheers anyway
Quote:
Originally Posted by Mal
Don't call him gov or beak. Look presentable, i.e. wear a tie.
If you are not being represented by a solicitor, have someone do the talking who can think fast and not fazed by the occasion.
Make it look like you have done everything possible to solve the problem prior to going to court and have everything you may need, information wise. Take in notes.
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No solicitor (we did pay for a one-off consult before submitting the claim, but it's too expensive to actually retain one for the case).
I'll probably be one of the ones to do a lot of the talking, along with one of the other three.
We did everything we could to sort it prior to going to court.
Notes...We have a huge folder full of stuff