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Re: 12hours? Pffft
Your recent remarks, show you have no respect for ntl employees as a whole. Many are working within the limits of their own systems, and whilst this is not good for the customer, they aren't able to cut through the red tape very easily.
I had offered you the opportunity for your issues to be escalated through this site's contact, who are ntl staff at high level and who have proven track records of slicing up the red tape and getting results. Unfortunately, your remarks have now removed that route, leaving you on your own.
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