I live in Coalville which is just over the hill from Loughbroough and NTL came this morning to swap my Terayon out... it worked but ran dog slow....
It took me 2 phone calls to CS and a promise that I would pay for the engineer if it turned out to be my PC which is what they claimed it was... With the PC unplugged they could ping the modem fine... as soon as the PC/Router was plugged in they saw ping times of 2000ms or more. I had one guy from the UK with a welsh accent and the 2nd time was India.
Soon as the engineer walked through the door he said... Terayon... they don't work any more.. you need a new modem... swapped it for a 250.
Had to use dial-up for my work last night.. like living in the dark ages
Cheers
Allan