Quote:
Originally Posted by lauravalerie
Ok got nowhere at all so cancelled the lot from 30 days time on the basis of breach of contract and not providing the service.
Sky booked and coming to install monday ....good riddance to NTL with such poor customer service and appauling repair times they don't deserve over £120 of my hard earned cash a month.
Thanks for your replies.
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That is the only thing customers have left now whoever they are with, the vote with the feet!
Sadly when a company makes mass redundancies and replaces with agency staff there is little hope left when things go wrong.
But as you say, they do not deserve over £120 per month, and by the look of it you gave them the chance to sort it, they obviously were not listening.
Good luck
Post back and let us know how things go.