Originally Posted by jonifen

When the engineers install an NTL 250 modem, they should give you the stand to put under the modem (to stand it up vertically) shouldn't they?

I got one when ours was installed, yet my girlfriend's mum didn't when they installed hers and customer services say that they don't come with stands in the first place (yet mine clearly did!)

How would she go about getting hold of one of these so she can prop the modem up vertically instead of laying it flat on the table?