Had the deeply anticipated upgrade today so I can have 2MB BB.
As usual the engineer installed the modem and disappeared quickly just in case the pc couldn't see anything out there in the big wide world.
it couldn't.
So on the dog and bone to India (what was your name again, could you spell that? oh never mind!!!)
Tried this, tried that and tried the other, no joy, "you must go and get your pc checked by a pc technician".
"My pc is fine - it was getting an ip address off the STB ok this morning, but because it can't get an ip address off the modem suddenly the pc is at fault, I don't think so."
Hung up on them and did my own r&d.
Turns out to be the cable.
Now why would a cable work with stb (new Pace, I tried it with and without crossover just to be sure) and not with modem.
I've no idea but it works.
Oh, haven't bothered trying the new cable with the STB, too much hassle.
Onwards and upwards
