Cable Forum - View Single Post - Sound Dropping out on "On Demand"

James79 · 11-11-2006, 16:38

Ive noticed over the past month or so that when I attempt to watch anything on "On Demand", the sound drops out intermittently. By intermittently I mean every few seconds, but the period between drop-outs varies.

I have a theory about this - the NTL box (Pace) is connected to a TV-Video combi (through a HD/DVD Recorder). Perhaps this sound loss is a result of some new anti-piracy software that NTL has introduced??

One thing is for sure - its really annoying, as I have no way of maintaining the sound!!

Any ideas, what should be done??

Ps - We have three STBs in the house and they all experience different problems - such as spontaneous rebooting, loss of on-demand functionality; one in particular suffers from frequent popping noises and picture freezing! Is it beyond the bounds of decency to ask for the three boxes to be investigated??

11-11-2006, 16:38	#1
James79 Inactive Join Date: Nov 2003 Location: Belfast Age: 47 Services: VIP Pack including (V+ HD & VHD Box), Sky Sports & Movies, Up to 152Mb. 1 Additional VHD Box Posts: 389	Sound Dropping out on "On Demand" - Any ideas?? Ive noticed over the past month or so that when I attempt to watch anything on "On Demand", the sound drops out intermittently. By intermittently I mean every few seconds, but the period between drop-outs varies. I have a theory about this - the NTL box (Pace) is connected to a TV-Video combi (through a HD/DVD Recorder). Perhaps this sound loss is a result of some new anti-piracy software that NTL has introduced?? One thing is for sure - its really annoying, as I have no way of maintaining the sound!! Any ideas, what should be done?? Ps - We have three STBs in the house and they all experience different problems - such as spontaneous rebooting, loss of on-demand functionality; one in particular suffers from frequent popping noises and picture freezing! Is it beyond the bounds of decency to ask for the three boxes to be investigated??