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Old 11-11-2006, 12:26   #107
themelon
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Join Date: Dec 2003
Location: Stoke-On-Trent
Posts: 561
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Re: A little inside information by an Employee.

Quote:
Originally Posted by gooner4life View Post
it was a safety reason, a vehicle catching on it etc.

also BT will compensate those customers greatly unlike ntl.

21CN will be to the home as well, they will be getting rid of system x switches, everything will be cabled up in the exchanges, frames engineers will be a thing of the past.

customers will dial a number or log onto a website to order a product and by the time they finish the call to an automated system or browse to a different page the product will be active on the customers account and delivered via 21CN.

i've worked for NTL, BT and Homechoice, i've never seen a network as impressive as 21CN albeit they were just the plans.
To be fair though the BT speaker wire isnt exactly dangerous to a passing vehicle, if it is tall enough it will just rip it in half and the voltage agint exactly gonna kill anyone!

Maybe if the had maintained the wire in the first place, it would not have been dangling so low and they would not have needed to cut it.

BT will only compensate the customers 10 days of line rental, EXACTLY the same and ntl and the minimum agreed by OFCOM. Apparently it has been quite hard for these people to get this applied to their account involving lots of department bouncing.

21CN really is a waste of time, it is BT trying to 'big up' themselves and look like they are improving something, when infact the end result for the customer will be negliable. As mentioned by many previously the current core BT network to the exchanges is already very good, probably amongst the best in the World, the real let down is the section from exchnage to the home.

If BT were to replace this to all homes in the UK it would cost them billions and probably send them bankrupt, they may implement it over say the next 50/100 years but it will not happen in 5 Years, most likely not 10 or even 25 years.

BTs record is as poor if not worse than ntl on delivering services on time. Were is the BT VOD service promised for 2006?? We have BT Home hub which 'apparently' supports VOD, Home Hub incidently is crap and has the wireless range of a portable tv aerial made from a coathanger. I suspect that the VOD service isnt working very well due to the bandwidth limitations and would be more trouble than it is worth to them.

Replacing the core network will achieve nothing, it will be super fast to exchanges, then as crap as it is now on victorian speaker wire to your house. I am amazed that BT do not even see it as a requirement to provide a line that doesnt crackle to their customers, If I want a new line I have to pay for it.
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