Quote:
Originally Posted by relegationmateri
Rang CS for my own personal amusement. Just to check weather my previous experience of CS being half informed/non informed/hey let's just make **** up morons had changed.
Call 1.
Yeah TV Drive will be available in your area before 21st December. No extra charge. No install charge. (I have only one box)
Call 2.
TV Drive is a product not yet available and won't be for the next few months. Any prices? No.
Haha. No change in CS then. Morons. I don't doubt that further calls would reveal further amusing answers to a simple question.
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normally i spring to the defence of CS staff as generally its policy thats the problem but in this case they have no excuse,
the TV drive and info regarding it such as pricing has been on the ntl intranet for weeks if not a month now so they've all had plenty of chance to read it just haven bothered, also for dates it tells you the date on the postcode checker so they can check on there to give a rough idea of the roll out date for a particular area