Basically after a bit of information that you NTLboffins may be able to help with.
I used to have a NTL Phone Line which I cancelled about 6/7 months ago (exact time I am unsure of). I currently have Broadband with NTL.
I called today to ask about reconnecting my NTL Phone Line (mainly to use fax as I need this now to submit my tax and pay information - Personal use). I was informed the earliest they could send an engineer out was next Thursday (16th) but I had to be in all day. I work contract so a day off work would be too costly for me. Earliest Saturday available was 25th November which I have asked to pencil in but doubt I will keep this appointment (I'll have to find another solution for Fax).
I explained I had all the cables installed and asked why an engineer was needed. The sales lady just said disconnections after 30 days need an engineer sending out :o
Basically I would like to know what the engineer needs to do in my house to make my phone line work again?? When I stopped it last time no one came out to unfasten anything so why does something need plugged in now??
I love to know how everything happens
)
Your answers are appreciated!
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For informations sake the two packages offered were £7 line rental and free weekend calls or £11 line rental and free TV but with a £25 installation charge.
EDIT: (Which got me thinking)
Why does the line rental with FREE TV cost more? hehe