Quote:
Originally Posted by poor_student
On connecting the computer and downloading blueYonder, it stated that some of the services were subscription only (specifically, antivirus, firewall and popup blocker). I contacted customer services who said that the previous one was a trial only.
|
specifically, firewall and pop blocker are free services to all blueyonder customers, antivirus, antispyware, identity theft, and child protection services are subscription only.
Quote:
Originally Posted by poor_student
Why are existing customers suddenly being asked, without notice, to pay for a service taht has always been free of charge?
|
you would have been sent an email to your blueyonder account regarding the end of the free trial and also there was information supplied with your april/may bill, i dnt know about any1 else but i also got pop ups from pcguard saying that the trial was coming to an end.